Terms and Conditions
We guarantee same day services on all deliveries/changeovers if your booking is received prior to 10am.
For early morning services, we recommend placing a booking by 3pm day before.
Dump It Bins is committed to providing our customers with the best service possible. If you require a last minute emergency booking please get in touch 1300 211 111.
Bins booked in for a changeover or pick-up are to be readily accessible. If a driver is required to wait more than 15 mins, the truck may be directed offsite and a call-out fee charged ($80).
- WEIGHT LIMITS
A limitation of weight will apply on the larger bin sizes to ensure road safety standards are met and that all Dump It vehicles stay within the maximum allowable capacity enforced by the Roads and Maritime Services of New South Wales. There are NO extra charges for overweight bins, however once a bin is found to be overweight the customer will be immediately notified and a solution must be implemented.
- OVERLOADED BINS
Bins that are loaded above the rim are deemed overloaded. It is at the driver’s discretion whether the bin can safely be transported.
- WASTE/ENVIRONMENTAL MANAGEMENT REPORTS
Waste/Environmental Management Reports will be issued within fourteen (14) days of the reportable period.
- ONSITE BIN DAMAGE
Bins are not to be moved on site by any machine without authorisation in writing to the customer from Dump It Bins. Under no circumstances can a bin be moved unless forklift pockets and/or craneable points are present with an approved Working Load Limit.
Damaged bins will be invoiced directly to the customer; it is then the customers’ responsibility to pursue any liable contractors.
- NON-RECYCLABLE WASTE
- Rubber Artificial grass
- Insulation materials
- Any recyclable materials with contaminates
- RESTRICTED/HAZARDOUS WASTE
All Restricted/Hazardous pricing can be sourced once the relevant reports are sent via email to firstname.lastname@example.org. Then we can obtain the most competitive quote. Pricing must be adhered to with approval sent in writing prior to the waste being transported and disposed.
- PAYMENT TERMS
Approved commercial credit account applicants are strictly thirty (30) days from the end of month, trade will be restricted if payments are not made within the Terms and Conditions outlined in the commercial credit account.
Non-Payments will be pursued under the Building and Construction Industry Security of Payments Act 1999 NSW.
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